Backend-only
Server-to-server. Field engineers never see Fibreflo. Their app does not change.
Validate before Openreach does
Two API calls. Backend-only. Your contractors keep using the field app they already have.
Request a walkthroughThe problem
PIA rejection rates are stubbornly high across the supply chain. Each rejected submission carries a cluster of cost.
Openreach charges back on failed submissions.
Weeks added while sites cool and rework gets scheduled in.
Crews get paid on acceptance, and every rejection delays that.
Field engineers don't get told what's wrong until the back-office has already looked at it, batched it, and bounced it back. By then the team has moved on and the site is two days cold.
QC sits with a small back-office team trying to catch defects across thousands of submissions. The maths doesn't work. Things slip through. Openreach notices.
“The platforms that fix this don’t just reduce rejections — they earn the kind of submission record Openreach learns to trust.”
What Fibreflo does
One pipeline runs on every submission. Four layers, each doing one job well. The output is a compliance score, a risk band, and a defect list with severity.
Image and metadata sanity checks. Bad inputs are rejected before they reach the model.
Each evidence artefact is identified and routed to the correct rule path.
Computer-vision models tuned for A55 evidence types call out defects with severity.
Encoded against actual A55 structures. Per-platform rule selection is configurable.
Engineer onsite
Defects come back in the same flow the engineer is already in. Re-shoot, re-submit, walk off site clean.
Back-office amendment
Soft defects route to the platform’s existing amendment workflow. Nothing new for the back-office team to learn.
How it integrates
Your platform posts a requirements set, then posts the submission. We respond with the score, band, and defect list. Your app decides what to do with it.
No SDKs to ship. No client surfaces to redesign. No new app for field engineers. Most teams ship a working integration in a sprint.
curl -X POST https://api.fibreflo.io/api/v1/submissions \
-H "Authorization: Bearer $FIBREFLO_KEY" \
-H "Content-Type: application/json" \
-d @submission.json
{
"submission_id": "sub_01HW4...",
"score": 90,
"band": "green",
"defects": [
{ "point_id": "cd99f0d9-6824...", "severity": "warning",
"note": "blockage start point has a blurred image" }
...
]
}Backend-only
Server-to-server. Field engineers never see Fibreflo. Their app does not change.
Graceful degradation
If our API is unreachable, your platform proceeds. No hard dependency. No blocking.
Sprint-sized
A first integration is a sprint of work, not a quarter. Two endpoints, OpenAPI spec, partner dashboards.
The approach
Encoded against actual A55 structures, not generic compliance heuristics. Updates as the standard moves.
Tuned for A55 evidence types — joint chambers, dp tags, blockage markers, tm signage, site overviews.
Calibrated for field-captured imagery: low light, awkward angles. Bad inputs are rejected before models see them.
Shaped to your data, not imposed on it. Each partner configures which rules apply to which jobs.
If your submissions don’t fit our shape, we’ll say so. The product is narrow on purpose — that’s why it works.
Architectural foundation
Helios Core is the underlying compliance-validation engine. Fibreflo is its PIA application — the only commercial product on the public site.
What’s live today
As of May 2026
About
Fibreflo is structured as two companies, by design.
Frequently asked
All submission data is held in the UK. Partners remain GDPR controllers; Fibreflo acts as processor under a standard DPA.
Your platform proceeds. The integration is non-blocking by design — submissions queue or pass through, your app decides.
No. Fibreflo is backend-only. Engineers continue using the field app they already have, unchanged.
UK PIA only. Other utilities sit under separate Arvexis products and are not on the Fibreflo roadmap.
Pilot terms are available for qualifying platform partners. Talk to us about volume, scope, and integration timeline.